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Frequently Asked Questions
The Royal Hive Collaborative uses a print-on-demand model, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply change your mind.
However, in case of a damaged product or a manufacturing error, please get in touch with us immediately with a clear photo showing the issue.
The order production time depends on several factors, such as time of the year, product stock status, and order size.
Almost all U.S.* orders are shipped within 2-5 business days from the order submission date.
Orders to Canada may take up to 10-30 business days.
* Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.